frequently asked questions

Essential information compiled to help you get started and maximize your results.

Product & Search Capabilities

What types of patents do you work with?

We currently support U.S.-granted patents and pending applications. More jurisdictions will be added soon!

What data sources do you use?

We search the live internet (World Wide Web) in real time every time you launch a search. We do not search static patent databases, because infringement happens in the real world – not just in databases.

Can I search for multiple patents at once?

Yes. Our bulk search feature allows you to perform efficient portfolio analysis.

Do you provide claim charts?

Yes. PioneerIP generates claim charts from your search results. You select which result(s) you want to support with a claim chart, and the system produces an element-by-element mapping for review and export.

Pricing & Access

How do you charge for the service?

We charge per search, with each search analyzing one independent claim.

What pricing options are available?

We offer both subscription plans and search packages, giving you flexibility based on your workflow and volume.

Can I get multi-seat access for my organization?

Yes. We support multi-seat access for teams and organizations.

Security & Privacy

Does PioneerIP store my search queries or results?

No. PioneerIP does not store traceable user data. Your search inputs and results are used only to run your search and return results to you. Feedback used to improve the system is not linked to user identity.

How is my data protected in transit and at rest?

All client connections and internal communications are protected with SSL/TLS encryption, and data volumes are encrypted at rest using AES-256.

Are my searches visible to third parties or shared externally?

No. PioneerIP does not share user information, performed searches, or search results with any third party.

Who at PioneerIP can access my searches and results?

Access is restricted and controlled. We maintain strict confidentiality of all client inputs and outputs, and we do not use them for anything other than providing the service to you.

Are requests to external data sources linked to my identity?

No. All inquiries and API requests to external data sources are anonymized.

Do you follow recognized security and privacy standards?

Yes. We proactively strengthen our cybersecurity posture and adhere to high cybersecurity and privacy standards and frameworks to protect data entrusted to us.

Do you use customer data to train your AI models?

PioneerIP learns from feedback to improve, but does not correlate feedback with user details and does not store traceable user data.

Need Expert Advice?

If you require further clarification or have specific questions regarding the topic discussed, please contact us directly.